Mobile carriers are fighting to cater to the huge smartphone traffic with fierce competition. Tech Vedika has built a unique mobile app for Tata DoCoMo, by which any mobile user in India can get a free internet connection with just one touch. This app (WiFi Wizard) can be installed in any Android or iOS smartphone. Once you install this app you don’t need to register for an OTP or password every time you need to connect to the internet at any airport in India, Starbucks or at any public WiFi hotspot.
This app comes along with 30 minutes of free internet at any hotspot location. You can also buy a data plan or package from your mobile wallet or credit card. Moreover, if you are a Tata DoCoMo customer, you can also enjoy high-speed internet with your 3G/4G data plan by using your Tata DoCoMo SIM card.
Once you install this app in your mobile, you can also get automatic notification when you are near a free WiFi hotspot, so that you can just simply click on the notification and get connected to high-speed internet connectivity of Tata DoCoMo. Tech Vedika has built the complete end to end solution for Tata DoCoMo along with the mobile app and the backend interface server to talk to their backend radius server.
Tech Vedika has built an outstanding user experience that can set a mobile operator apart from its existing competitors. Seamless WiFi allows users to move from the 3G/4G/LTE network to WiFi without any interaction, whatsoever, with their mobile devices – an invisible handoff.
When Tata DoCoMo decided to bring new life to their mobile hotspot user experience, they needed more than just a simple app which can allow their customers to connect with one touch. From top to bottom, they needed a complete rebuild of their hotspot user experience and technology. Tech Vedika team started to work on a project with a target to deliver a complete solution within 3 months of the timeline.
Together we identified several key areas:
- Every user is experiencing the problem with mobile OTP Login. Every time user has to request for an OTP for Internet login.
- Due to lack of plan buying feature availability mobile user are not able to purchase prepaid WiFi plan, which they can use for extended hours.
- Tata DoCoMo 3G/4G Mobile sim users should be able to use high-speed WiFi with their 3G/4G SIM data plan.
Two Weeks of Discovery
Having worked with Tata DoCoMo team to solve the above challenges, we identified several issues and started working on User Story Mapping, Solution Architecture Document along with wireframing prototype. We used In-Vision App for UI Collaboration along with that we used Redmine for Project tracking and management and continuous integration we used Jenkins.
Finally, we decided to start with Android, iOS and Back-end Services which can interface with HLR, Radius Server for WiFi User Authentication and MRupee Payment Gateway and mobile wallet.