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With the huge advent of young professionals in big cities, online food ordering sector has started to develop day-by-day. Even many restaurants and food outlet companies have started accepting mobile food orders by adopting online food ordering system in order to drive more sales online and to beat the competition.
How Did We Start
Tech Vedika has a dedicated team working with Tray for the past 4 years. We started working on a project with the customer as a potential team of developers, testers, architects and project managers to sync all the requirements of the customer and helped them to build MVP within their timeline and budget. Tray got its 1st customer within 6 months of time and simultaneously evolved its range of product and solution from simple mobile ordering customer app to today more than 6 apps which are integrated with all the 3rd party services, from PCI Compliance Payment Gateway to most of the industry standards Interface and Equipment.
We built a complete platform for omnichannel food ordering platform for Tray which can support any delivery types, any menu types with many other features loaded along with the platform which can help business to improve customer experience and bottom line. We also built Cloud Server Platform with 6 different types of apps and 1 iOS app.
Main Components of the Solution
Cloud Server HQ – Is backend cloud platform to manage accounts, menu, reports etc.
Tray POS – Is an Android Tablet based POS for Food chains.
Tray Handheld – Is an Android Tablet app with an inbuilt credit card reader for enabling waiters to collect the order.
Tray Kiosk – Is an Android-based self-ordering kiosk for restaurants where the customer can place orders themselves.
Tray App – Is a customer app in Android and iOS for self-ordering and with unique social experience.
Kitchen Display – Is an Android Tab display for kitchen side real-time order monitoring.
Tray Smart Printer – It’s a Patented Smart printer specially designed for restaurants to send orders to kitchen and bars.